FAQ

  • What services do you offer?

    We provide lash extensions, eyebrow tinting and lamination, and a variety of customized facials, including anti-aging, acne, hydrating, and deep cleansing treatments.

  • How do I book an appointment?

    You can easily book an appointment online through our booking page. Select the service you want, choose your preferred date and time, and follow the prompts to confirm your appointment.

  • What should I do before my appointment?

    For lash services, please come with clean, makeup-free lashes. We recommend to wear comfortable clothing and to avoid caffeinated drinks prior to your appointment. For facials and waxing avoid using exfoliating and Retinol products 2 days before.

  • What is your cancellation policy?

    We kindly ask for a 24-hour notice for cancellations or rescheduling. Late cancellations or no-shows will be subject to a cancellation fee.

  • What should I do if I have less than 40% of my lash extensions left?

    Please contact us ahead of your appointment if you have less than 40% of your lashes left so we can adjust your service accordingly or reschedule if needed.

  • How do I take care of my lashes?

    ♡ Avoid water, steam, and sweat for the first 24 hours to allow the adhesive to fully bond.

    ♡ Use a lash-friendly cleanser to keep lashes clean and free of oil and debris, which can break down the adhesive.

    ♡ Use a clean spoolie to gently brush through your lashes to keep them looking neat and prevent tangling.

    ♡ Stay away from oil-based makeup removers, cleansers, and moisturizers as they can weaken the adhesive bond.

    ♡ Try to sleep on your back or use a silk pillowcase to reduce friction that can cause lashes to fall out prematurely.

    ♡ Avoid rubbing, pulling, or touching your lash extensions to prevent damage and loss.

    ♡ Keep your lashes away from high heat, such as steam from the shower, sauna, or even cooking, as it can weaken the bond.

    ♡ Do not use mascara on lash extensions, especially waterproof mascara, as it can be difficult to remove and may cause lashes to clump or fall out.

    ♡ Schedule regular lash fills every 2-3 weeks to maintain a full, lush look and replace any lost lashes.

  • What payment methods do you accept?

    We accept cash and all major credit/ debit cards.

  • Do you have a referral program?

    Yes! If you refer a friend, both you and your referral will receive $10 off your next service. Make sure they mention your name when booking to qualify for the discount.